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Muhsina Jannat

Assistant Professor

Dept. of Business Administration


📞 https://orcid.org/0000-0002-5943-6226

📧 muhsina.dba@ccnust.ac.bd

Overview
Education
Experience
Publications
Projects
Research
Biography

Muhsina Jannat is currently working as an Assistant Professor in the Department of Business Administration at CCN University of Science & Technology, Bangladesh. Earlier, she worked as a Lecturer in the same department. She received BBA and MBA (Research-based) degree with distinction from the Department of Business Administration of Shahjalal University of Science & Technology, Bangladesh. She is committed to advancing academic knowledge through scholarly research. She has several research publications in Scopus-indexed journals including Sage and Inderscience etc. She has also participated in several academic conferences. Her research interests include consumer psychology, digital marketing, sustainable consumption and responsible marketing.

Educational Background
Degree Year Institution
MBA (Research-based) Shahjalal University of Science & Technology, Sylhet
BBA Shahjalal University of Science & Technology, Sylhet
HSC Comilla Victoria Govt' College, Cumilla
SSC Nawab Faizunnessa Govt. Girls' High School, Cumilla
Professional Experience
NoOrganizationPositionDuration
01 CCN University of Science & Technology, Cumilla Lecturer July, 2022-January, 2025
02 CCN University of Science & Technology, Cumilla Part-time Lecturer February, 2021-June, 2022
03 Apparels Institute of Fashion & Technology (AIFT), Dhaka. Part-time Lecturer June, 2019-December, 2019.
04 Roxy Paints Limited, Sylhet. Brand Promoter August, 2014 - October, 2014
Publications

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. & Ahmed, N. (2025). Social Media Influencers: Examining the Mediating Effect of Parasocial Interaction and the Moderating Effect of Online Comments on Purchase Intention. Jahangirnagar University Journal of Business Research, 25(1), 69-92.

DOI: https://doi.org/10.53461/jujbr.v25i01.95

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌., Haque, M., & Chowdhury, M. (2024). Does Trust Mediate in Corporate Social Responsibility (CSR) and Brand Equity Nexus? Empirical Evidence from the Banking Sector. FIIB Business Review from Sage Journals, 13(3) 340–355. (SCOPUS, Q2).

DOI: https://doi.org/10.1177/23197145221110285

Ahmed, N. & 𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. (2023). Unraveling the Dimensions of E-Servicescape and its Influence on E-Grocery Shopping Intention: Application of Stimulus-Organism-Response (S-O-R) Framework. Jahangirnagar University Journal of Business Research, 23(2), 01-20. ISSN 1681-9748.

DOI: https://doi.org/10.53461/jujbr.v23i2.21

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. & Ahmed, N. (2023). Investigating Moderating Effect of Experience in the Information Adoption Model: A Study on Restaurants’ User-Generated Content in Social Media. Jahangirnagar University Journal of Marketing, 11(2), 35-53.

DOI: ISSN: 2308-6238.

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌., & Islam, M. M (2019). Consumers' purchase intention towards certified Halal foods. International Journal of Islamic Marketing and Branding, 4(3/4), 228-248.

DOI: https://doi.org/10.1504/IJIMB.2019.107287

Islam, M. M. & 𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌., (2016). Customers’ Awareness and Satisfaction of Roxy Paints Customer Care Centers: A Study on Sylhet City. International Journal of Innovative Knowledge Concepts, 4(9), 4-15.

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. & Ahmed, I., (2015). Factors Influencing Customer Satisfaction of Mobile Banking Services: A Study on Second - Generation Banks. European Journal of Business and Management, 7(26), 88-96.

DOI: http://iiste.org/Journals/index.php/EJBM/article/view/25534

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. (2024). Consumers’ purchase intention towards recycled products in Bangladesh: Integration of theory of planned behavior and value-belief-norm theory. In Proceedings of the 4th International Conference on Future Ready Bangladesh through Sustainable Business (ICFRBSB-2024). CCN University of Science & Technology.

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. ., & Ahmed, N. (2023). Customers’ attitude towards ecommerce websites: Application of website acceptance model. In Proceedings of the 3rd International Conference on Environmental Concerns & Sustainable Development (ICECSD 2023). CCN University of Science & Technology.

𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. (2022). Consumers’ online purchase intention in Bangladesh: Mediating role of perceived trust in the UTAUT model. In Proceedings of the 2nd International Conference on Business, Innovation & Social Sciences (ICBISS 2022). CCN University of Science & Technology.

Major Projects
  • Ahmed, N., & 𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. (2024). Modeling consumers’ organic product purchase intention using theory of planned behavior: A PLS-SEM based multi-group analysis. Jahangirnagar University Research Project: 2023-2024, 2(1), 47-50.
  • Ahmed, N., & 𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌. (2025). Do We Care about Sustainable Consumption? A Mixed-Method Approach to Unravel Slow Fashion Apparel Buying Behavior of Millennial and Gen Z. Jahangirnagar University Research Project: 2024-2025, 3(1), 31-33.
  • Akter. M., 𝐉𝐚𝐧𝐧𝐚𝐭, 𝐌., & Ahmed, N. (2025). Towards a Sustainable World: A Cross-Country Investigation to Understand the Intention to Purchase Second-Hand Products, Jahangirnagar University Research Project: 2024-2025, 3(1), 25-27.
Major Researches
  1. Responsible Marketing
  2. Sustainable Consumption
  3. Digital Marketing
  4. Consumer Psychology